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“The greatest trick the devil ever pulled was convincing the world he did not exist.”
-Roger “Verbal” Kint, The Usual Suspects, Screenplay by Christopher McQuarrie
Much effort has been made to define empathy and how its ability to emotionally connect characters to one another and subsequently drawing an audience deeper into a story – as well as its ability to cause both cognitive dissonance with a main character’s obsessive drive as with Scottie in Hitchcock’s Vertigo where the audience’s empathy suddenly shifts to the murderer’s accomplice. While most of the discussion so far has been focused on the positive attributes as they pertain to story structure based on audience perspective, there are, as we’re about to see, negative attributes that can be just as powerful in telling a compelling story, creating multi-dimensional characters full of surprises.
Empathy itself is one of the cornerstones of something larger called Emotional Intelligence (EQ). Not long ago, psychologists began to understand what we know as IQ isn’t necessarily the biggest indicator of success and that there’s a social factor involved – one needs to look no further than perhaps John Nash in A Beautiful Mind for an exemplary motion picture – and that the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior has a large bearing on one’s success as well.
In her recent Psychology Today article, The Dark Side of Emotional Intelligence, Denise Cummins, Ph.D., notes
The problem is that EQ is “morally neutral”. It can be used to help, protect, and promote oneself and others, or it can be used to promote oneself at the cost of others. In its extreme form, EQ is sheer Machiavellianism–the art of socially manipulating others in order to achieve one’s own selfish ends. When used in this way, other people become social tools to be used to push oneself forward even at considerable expense to them.
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